1
Describe the problem
What is slow, confusing, repetitive or difficult today?
You do not need a technical brief. Share a few details about the business, what feels difficult or repetitive, and what you would like to improve.

What is slow, confusing, repetitive or difficult today?
A website link is helpful if one exists, but it is optional.
What would “easier” look like for the business or customer?
No. Written communication is the default, and the initial form does not require a phone number.
No. Explaining the business problem is more useful than guessing the technology.
No. The initial enquiry in this reference design does not require one.